Frequently Asked Questions
Last updated: 8 February 2026
Below are answers to the most common questions families ask about using CareChecked. If your question is not covered here, please contact us and our team will be happy to help.
Further Information
- How It Works — step-by-step guide to using CareChecked
- Our Verification Process — what we check and how
- Safety Tips — practical guidance for families
- Complaints & Escalation — how to report a concern
Important notice: CareChecked verifies documentation but does not employ carers or provide care services. CareChecked Ltd acts as a marketplace connecting families with independently verified care providers. All care relationships are directly between the family and the provider.